indrabet Terms of Use
When you open an account on indrabet, you agree to our terms of use. We set out how we handle your data, how deposits and withdrawals work, what happens if there is a dispute, and what our responsibilities are to you. This page explains our policy in plain language — not legal jargon.
Our indrabet platform is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you are unsure whether indrabet is available in your location, contact our support team before opening an account.
By using indrabet, you confirm that you are of legal age in your jurisdiction, that you have read and understood these terms, and that you accept them in full.
Account Opening and Verification on indrabet
To open an account on indrabet, you provide an email address, create a password, and select a username. We then send a verification link to your email; click it to confirm your address. This is your first step.
On your first deposit, we conduct account verification (KYC — Know Your Customer). We ask for a copy of your ID and a selfie to confirm your identity. This is a one-time process; we do not re-verify unless we detect unusual activity. Our indrabet verification team reviews your documents within 24 hours. Once approved, your account is fully active and you can deposit and withdraw freely.
We keep your personal data secure using industry-standard encryption. Your password is hashed and never stored in plain text. Your ID and selfie are encrypted and stored separately from your account login details. We do not share your data with third parties except where required by law or to process your payments (e.g., we share deposit details with your bank or e-wallet provider).
Deposits and Payment Methods on indrabet
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). E-wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking) are instant. local payment transfers typically take subject to verification. Bank transfers take 1–2 hours during business hours.
When you initiate a deposit, we generate a unique transaction ID. This ID appears in your account history and in your bank or e-wallet statement. Use this ID if you need to dispute a transaction or contact support about a missing deposit.
We do not charge deposit fees. However, your bank or e-wallet provider may apply their own fees; these are deducted by the payment provider, not by indrabet.
Deposits are final once confirmed. We do not reverse deposits except in cases of fraud or error on our part. If you believe a deposit was made in error, contact our support team with your transaction ID and we will investigate.
Withdrawals and Review Windows
To withdraw funds from indrabet, log into your account, navigate to the Withdrawal section, and select your preferred method. We support withdrawals to the same payment channels you used to deposit. Withdrawals are subject to a verification review — our system checks that your withdrawal amount does not exceed your balance, that your account has not been flagged for unusual activity, and that your identity matches our KYC records.
Most withdrawals are approved automatically and processed within 1–4 hours for e-wallets and 1–3 business hours for bank transfers. If we need additional information, we contact you via email or SMS. Weekend and holiday delays may apply.
We do not charge withdrawal fees. However, your bank or e-wallet provider may apply their own fees; these are deducted by the payment provider, not by indrabet.
Our indrabet withdrawal process is designed to be transparent and secure — all transactions are logged, all review windows are standard, and all decisions are explained.
Bonus Terms and Conditions
From time to time, we offer bonuses or promotions on indrabet. Any bonus offer comes with specific terms — for example, a deposit bonus may require you to play through the bonus amount a certain number of times before you can withdraw it. We display these terms clearly when you claim a bonus. By claiming a bonus, you agree to its terms.
Bonuses are non-transferable and cannot be withdrawn as cash. If you close your account, any unclaimed bonus is forfeited. We reserve the right to cancel or modify bonus offers at any time.
Our indrabet Responsibilities and Limitations
We undertake to keep indrabet running 24/7, to process your deposits and withdrawals promptly, and to keep your data secure. However, we are not liable for:
- Service interruptions due to maintenance, technical issues, or events beyond our control (e.g., internet outages, payment provider failures).
- Losses resulting from your own actions (e.g., sharing your password, losing your phone, forgetting your login details).
- Losses resulting from game outcomes. All games on indrabet are games of chance; outcomes are random and cannot be predicted or guaranteed.
- Delays in payment processing caused by your bank or e-wallet provider.
If you believe indrabet has made an error — for example, a deposit was not credited or a withdrawal was incorrectly rejected — contact our support team with evidence (transaction ID, screenshots, etc.). We will investigate and resolve the issue within 5 business days.
Dispute Resolution and Jurisdiction Notice
If you have a complaint about indrabet, contact our support team via email or in-app chat. We aim to resolve complaints within 7 business days. If you are not satisfied with our response, you may escalate your complaint to our management team.
Our indrabet platform is operated from outside Indonesia. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If your local law prohibits online wagering, you should not use indrabet.
These terms are governed by the laws of the jurisdiction in which indrabet is operated. Any disputes arising from your use of indrabet are subject to the jurisdiction's laws and courts.
Changes to Our indrabet Terms
We may update these terms from time to time. If we make material changes, we will notify you via email or in-app notification. Your continued use of indrabet after the notification date means you accept the updated terms. If you do not agree with the changes, you may close your account.